This tutorial will guide you through the process of removing your ChatGPT account using two different approaches:
- Direct deletion of your account
- Requesting account deletion from OpenAI, the developers behind ChatGPT
Keep in mind that I used a test account for guiding you through the process. With that said, let’s get the ball rolling.
What To Know About Account Deletion
First things first, keep in mind that deleting your account is a permanent action and cannot be undone.
This specifically means that you won’t be allowed to reuse your email. So, if you want to use ChatGPT again down the line, you’d need to do so via another email.
Lastly, your personal and chat data will be deleted within 30 days. However, OpenAI reserves the right to store portions of it for longer durations.
Approach 1: Using the Browser
This method shows you how to delete your account directly within the browser.
Access Settings:
- Profile Access: Click on your name in the bottom left corner.
- Settings: Click on “Settings & Beta” (if you’re on Plus) or “Settings” when you’re using a free account (pictured above).
Data Controls Section:
- Locate Data Controls: On the menu, click “Data Controls” to explore various options.
Account Deletion:
- Add relevant information: type in your email and “DELETE” into the two empty boxes.
- Initiate Deletion: Press the red “Permanently delete my account” button and confirm your decision.
- Final Step: Remember, this action is irreversible. If you’re certain, refresh your login to finalize the deletion. Post-refresh, you’ll be signed out of the account.
And just like that, your account has been removed.
Approach 2: Using the App’s Settings
This method allows you to delete your account directly through the ChatGPT mobile app.
Access Settings:
- Profile Access: Click on your name or the three dots (“…”), located at the bottom-left corner.
Data Controls Section:
- Locate Data Controls: On the menu, click “Data Controls” to explore various options.
Account Deletion:
- Initiate Deletion: Press the red “Delete Account” button and confirm your decision.
- Final Step: Remember, this action is irreversible. If you’re certain, refresh your login to finalize the deletion. Post-refresh, you’ll be signed out of the account.
And just like that, your account has been removed.
Approach 3: Via Email
Should you prefer or need to, contacting OpenAI directly via email is another avenue for account deletion.
- Compose an Email: Open your email client and start a new email.
- Recipient Details: Address it to dsar@openai.com.
- Content: Clearly state your request to have your account deleted.
While direct deletion through settings is more straightforward, emailing OpenAI serves as a secondary option should you encounter any issues with the first method.
Feel free to use ChatGPT to craft the email. For example, your prompt could be: “Write an email to delete my ChatGPT account with the email abc@xyz.com effective immediately”.
Related: how to contact ChatGPT support
Be aware that a response from OpenAI’s side may take some time since it’s tied to a manual process.
Wrapping Up
You now have the knowledge to exit the OpenAI & ChatGPT ecosystem using either of the outlined methods. T
his guide aims to ensure you can confidently manage or discontinue your ChatGPT account as you see fit.